Use current location
At Don Owen Tire, we take pride in offering the best customer experience to Bloomington, IL, Normal, IL and Peoria, IL. We strive to provide our customers with the best experience possible each visit.
Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.
Please also visit us on:
I will never go anywhere else for tire service! Two other places in town refused to patch one of my tires, claiming the puncture was too close to the sidewall, and tried to sell me new tires immediately. The wonderful guys down at Don Owen took one look at my tire and immediately said it could be patched! I was out the door in 20 minutes for $15...I'll never even consider using another shop for tire repair!
I can’t thank everyone at Owen’s Tire enough. I live over an hour away, pulled into work, and could hear my tire going flat. I was able to get my car to their parking lot before it went completely flat after a wild goose chase to other places. These guys got me fixed up, did an oil change for me that I asked for on top of being a walk-in, and did not have me pay for any unnecessary parts. My tire only needed repaired and not replaced, even though other places told me I needed to replace it. They even shuttled me to and from work, so I could continue with my day while the worked on my car. Thank you so much!
Business reply to this review:
We appreciate your business Lauran and look forward to serving your automotive needs in the future!
About a week ago I had your staff at the Olive St. store put on another set of new tires - my third set from your company - and got great service as always.� A few days following that I returned because the AC was leaking water all into the passenger floor board area. Jamie helped me get a tech to take a look and they found that the drain was clear.� The only problem appeared to be a small crack where the AC tubing left the cab compartment of the truck.� Jamie suggested the best thing was a cheap fix of calking the crack with some silicone gel and that would hopefully stop the leak without a much more expensive repair of tearing the whole AC unit apart. I went out and purchased the silicone but was not clear where the crack was so I called and Jamie said he would make the fix if I brought in the silicone gel.� I got to the shop and Jamie was on lunch, but he heard me at the counter and left his break to come out and put on the silicone gel personally.�� The next day I left for a long drive to SD and then CO and just now returned, happy to say that the AC never leaked ONCE! I can't thank you and your staff enough for your customer service that goes above and beyond.� Not only did Jamie suggest a very inexpensive fix, he personally took care of the problem himself even though he was at lunch when I arrived.� It is hard to find that type of customer service today and it is very much appreciated.� I will most certainly be a returning customer and am happy to tell others about your business! Thank you again for such great service!!
When I relocated to Bloomington 16 years ago, I asked my boss where he had his vehicles serviced. He spoke highly of Don Owen Tire, and, as it was close to my home, I started using them for my automotive repairs and new tire purchases. Along the way, I met Jamie from Don Owen Tire. I have always felt like he has gone out of his way to not only make me feel like he was truly glad to see me, but that he was going to make sure I was satisfied with the service I was given. Like many, I have been "taken to the cleaners" by auto repair centers, but I have never felt like I have been treated that way at Don Owen. In fact, I've been pleasantly surprised sometimes when the problem is not as expensive a problem as I had expected! On more than one occasion, they have had my vehicle up on the lift, found something very simple to fix, and not charged me a dime. In this day and age, I simply find this level of customer service and courtesy practically non-existent. When Don was active in the business, he used to come out from behind the counter and talk with you like he had known you forever, whether he had ever met you or not! As hectic as it can get there, the guys at Don Owen Tire, Jamie in particular, never seem to get rattled or get "short" with a customer, regardless of the occasional irate patron. I plan on using Don Owen Tire for my auto repair and tire needs in the future, and I can't recommend them highly enough. Brian Schuneman Senior Functional Medicine Consultant Metagenics Midwest
With two convenient locations in Bloomington, IL and serving Normal, IL and surrounding areas, Don Owen Tire carries brand name tires from Bridgestone, Firestone and more, coupled with outstanding auto repair and tire services. Don Owen Tire's auto repair department specializes in oil changes, brake repair, wheel alignments and more. Schedule your next auto repair or tire appointment with Don Owen Tire or Owen Tire & Auto in Bloomington, IL, your home for quality tires and certified, budget-conscious auto repair.
Please click anywhere to continue browsing our site.